AMH - Artificial Mind Hive and WALO are operated by Service Pricer LLC ("WALO," "we," "us," or "our"). This Privacy Policy explains how we collect, use, store, disclose, and protect information when you use WALO at walohq.com, api.walohq.com, WhatsApp-connected services, dashboards, and related tools.
We collect information you provide when creating or managing a WALO account, including name, email address, phone number, business name, website, business address, role, settings, team members, and login/session information.
As you use WALO, we may process business data you provide or connect, including customer names, phone numbers, email addresses, lead details, messages, notes, reminders, quotes, invoices, campaigns, service details, short-term-rental properties, bookings, cleaners, tasks, receipts, SEO reports, website URLs, rankings, and related operational records. This data belongs to you or your business.
When you connect WhatsApp, email, SMS, or other messaging channels, WALO may process message content, sender and recipient information, timestamps, delivery status, attachments, and support communications so we can route messages, draft replies, send alerts, and operate the service.
If you connect third-party services such as Cloudflare, Google, Microsoft, Yahoo, GitHub, Vercel, Stripe, Meta/WhatsApp, Resend, Supabase, OpenAI, Anthropic, Google Gemini, Cloudflare AI, Ollama/local models, or similar services, we may store account identifiers, encrypted access tokens or refresh tokens, scopes, connection status, logs, and metadata needed to provide the features you enable. We do not store your third-party account passwords.
We do not store full credit card or bank account numbers. Payment processing may be handled by providers such as Stripe or other payment processors. We may store customer IDs, connected account IDs, subscription status, invoice references, plan information, and payment status to operate billing and payment-related features.
We automatically collect basic technical data such as IP address, browser type, device information, operating system, pages visited, features used, request logs, error logs, security events, timestamps, and approximate location derived from IP address. We use this to secure, debug, operate, and improve WALO.
WALO uses essential cookies to keep you logged in and remember settings. We may use analytics tools and advertising pixels, including Meta Pixel, Google tags, or similar tools, to understand usage, measure campaigns, improve our website, and advertise WALO. If enabled, these tools may collect device identifiers, page views, referral data, and conversion events. We do not use these tools to sell your customer lists.
For EZ Calorie, WALO only sees the meal photos, captions, labels, corrections, food notes, and goals that you choose to send or connect. WALO does not watch your camera roll, scan your device, or see meals you do not send.
Meal photos are used only for food recognition, portion estimation, nutrition estimates, daily food logs, and your personal correction history. We may use de-identified or aggregated correction patterns to improve EZ Calorie, but we do not sell your food, diet, health, or meal-photo data.
We use information to:
We do not sell your personal information or your customers' data. If future advertising or analytics features qualify as targeted advertising, sharing, or sale under a particular privacy law, WALO will provide the required opt-out mechanism.
WALO uses AI models and automation tools to generate drafts, summaries, classifications, SEO recommendations, content, and workflow suggestions. Message and business content may be processed by infrastructure and AI providers solely to provide the service. Your content is not used by WALO to train third-party foundation models unless you separately authorize a feature that clearly says otherwise.
We share information with providers that help us run WALO, such as Cloudflare for hosting, Workers, DNS, storage, security, Turnstile, and AI; Meta/WhatsApp for WhatsApp messaging; Google, Microsoft, and Yahoo for connected account features; GitHub and Vercel for code/deploy workflows; Stripe or payment processors for payments; Supabase or other databases for app data; Resend or email providers for email; OpenAI, Anthropic, Google Gemini, Cloudflare AI, Ollama/local models, or similar model providers for AI processing; browser automation or testing tools such as Playwright when you request website verification; analytics or advertising providers when enabled.
When you connect or instruct WALO to use a third-party service, we share the information needed to complete that action, such as creating a calendar event, sending a message, checking DNS, saving a file, generating a deployment, or submitting URLs to search engines.
We may disclose information if required by law, subpoena, court order, government request, or to protect WALO, our users, customers, the public, or our legal rights. If WALO or Service Pricer LLC is involved in a merger, acquisition, financing, bankruptcy, or sale of assets, information may be transferred as part of that transaction.
WALO uses reasonable administrative, technical, and organizational safeguards, including HTTPS/TLS, access controls, encrypted secret storage where supported, scoped API tokens, approval flows for sensitive actions, tenant separation controls, monitoring, and least-privilege practices. No internet service is 100% secure, and we cannot guarantee absolute security. More detail is available in our Security Controls.
We retain account and workspace data for as long as your account is active or as needed to provide WALO. Some short-term conversation memory, diagnostics, and caches may expire automatically. After cancellation or termination, we may retain data for a limited period for export, backup, legal, tax, fraud-prevention, dispute, and security purposes before deletion according to our retention practices.
Some features may use location to provide maps, nearby-provider search, cleaner or contractor matching, property/job routing, local SEO, delivery, field-service workflows, or other location-based automation. We may process approximate location from IP address, business address, service area, job address, property address, or user-provided location details.
Precise device location is used only when a feature clearly asks for it and the user grants permission through the browser, device, or connected app. Connected providers such as WhatsApp/Meta, Google, Microsoft, Cloudflare, Stripe, maps and geocoding services, SMS/email providers, analytics tools, hosting providers, and user-authorized integrations may also process IP address, device data, approximate location, or permission-based location data under their own privacy policies and permission prompts.
WALO does not intentionally request sensitive personal information unless a specific workflow clearly needs it and you choose to provide it. Do not upload Social Security numbers, medical records, government IDs, passwords, private keys, or other highly sensitive information unless a feature explicitly asks for it and you understand the risk.
Payment details are handled by payment processors such as Stripe. WALO may store billing status, subscription status, customer IDs, connected-account IDs, receipts, plan names, and related metadata, but we do not store full card numbers or bank credentials on our own servers.
Images, screenshots, files, videos, and other uploads may be processed to provide requested features, such as alt text, SEO checks, visual review, OCR, accessibility checks, food-photo analysis, training-data preparation, or report generation. Where a workflow is temporary, we aim to avoid keeping the raw upload longer than needed; where a workspace, audit, project, or task history needs the file, it may remain stored until deleted or the account is closed.
Where EU, UK, Canadian, or similar privacy laws apply, we process personal information only when we have a valid reason, such as providing the service you requested, your consent, legitimate business interests, security and fraud prevention, legal obligations, vital interests, or a business transaction. You may withdraw consent where consent is the basis for processing, but that may limit features that depend on the information.
WALO may use strictly necessary cookies or browser storage for login, security, preferences, accessibility settings, and feature state. If analytics, pixels, ads, or measurement tools are enabled, they may use cookies, pixels, device data, referral data, page events, and similar technologies. You can manage cookies through your browser settings and, where available, provider opt-out tools.
Where enabled, WALO may use Google, Meta, Microsoft, LinkedIn, TikTok, or similar advertising and analytics services to measure visits, understand campaigns, improve pages, and place ads that may interest users or potential users. These providers may process cookies, pixels, IP address, device data, page events, referral data, and conversion events under their own privacy terms.
You may opt out or limit certain advertising through browser settings, mobile operating-system settings, provider ad settings, industry opt-out tools such as the Network Advertising Initiative and Digital Advertising Alliance, and any WALO cookie controls that are available on the site.
WALO is operated from the United States. Information may be processed in the United States and other countries where our infrastructure, subprocessors, or connected providers operate. Where required, we use legally recognized transfer mechanisms, contractual safeguards, provider data-processing terms, and other appropriate safeguards.
WALO does not claim Data Privacy Framework certification unless and until Service Pricer LLC is listed as certified by the U.S. Department of Commerce. If we later certify, this policy will be updated with the applicable DPF terms, dispute process, and certification link.
When WALO processes customer content, customer records, messages, or connected-account data on behalf of a business user, WALO generally acts as a service provider or processor for that business. The business user is responsible for the legality, quality, notice, and consent basis for the data it sends to WALO. WALO processes that data to provide the requested service, secure the platform, support the customer, comply with law, and improve the service as described in this policy and any applicable data-processing terms.
You may request access, correction, deletion, export, or restriction of certain personal information by contacting us. You may opt out of non-essential marketing emails by using unsubscribe links or contacting us. You may stop WhatsApp or SMS messages where applicable by replying STOP or contacting the business that sent the message.
Depending on where you live, including California, the European Economic Area, the United Kingdom, Switzerland, Canada, or other regions, you may have additional rights under privacy laws. We will respond to verified requests as required by applicable law.
Some browsers and devices offer Do Not Track or similar signals. Because there is not yet a single accepted standard for how every website must respond to those signals, we do not currently change behavior automatically when a Do Not Track signal is received. If a binding standard applies to us in the future, we will update this policy.
You can usually remove or reject cookies through your browser settings. Rejecting cookies may affect login, preferences, analytics, accessibility settings, or other features. For interest-based advertising choices, you may also use industry opt-out tools such as the Digital Advertising Alliance or provider-level ad settings where available.
California residents may request information about categories of personal information, if any, disclosed to third parties for their direct marketing purposes during the preceding calendar year. We do not sell personal information, and we do not intentionally disclose customer data for third-party direct marketing without permission.
If a California user under 18 has an account and publicly posts content through a service feature, they may request removal of that publicly posted content. Removal from public display may not remove every copy from backups, logs, archives, third-party caches, or records we must keep for legal, safety, security, or fraud-prevention reasons.
California residents may have the right to know, access, correct, delete, and opt out of certain uses of personal information. We do not sell personal information. If we use advertising or analytics pixels that are considered "sharing" under California law, you may request opt-out by contacting us at [email protected].
WALO is operated from the United States. If you access WALO from outside the United States, your information may be transferred to, stored in, and processed in the United States and other countries where our providers operate.
WALO is intended for users age 18 and older and for business use. We do not knowingly collect personal information from children. If you believe a minor has provided information to WALO, contact us and we will take appropriate action.
WALO may link to or connect with third-party websites and services. Their privacy practices are governed by their own policies, not this Privacy Policy.
Public WALO/AMH network pages, including Service Pricer, AMH - Artificial Mind Hive, Nothing Unseen, Apiary, SEO Grow, and related public articles or reference pages, may be linked for research, visibility, source queues, examples, or company context. Those public pages should not be used as a private token vault or a place for customer secrets.
We may update this Privacy Policy from time to time. If changes are material, we will notify you by email, in-product notice, or posting an updated policy on walohq.com. Your continued use of WALO after the update means you accept the revised policy.
For user rights and privacy rules, we look to official sources such as the California Attorney General CCPA page and the European Data Protection Board GDPR rights guide. WALO may also link public research or source-backed pages from Nothing Unseen and the AMH network so users and AI readers can follow context. These links are provided for transparency, research, and education; they are not legal advice.
Service Pricer LLC
[email protected]