Please read these Terms of Service carefully before using WALO. By accessing or using WALO, you agree to these terms. If you do not agree, do not use WALO.
WALO is a business operations and automation platform for local businesses, service businesses, contractors, short-term-rental operators, creators, and small teams. WALO provides tools for WhatsApp-based business commands, lead alerts, customer reply drafting, reminders, campaigns, SEO checks, IndexNow submissions, connected-account workflows, rental operations, and AI-assisted business tasks.
WALO is operated by Service Pricer LLC, doing business with AMH - Artificial Mind Hive, from the United States.
You must be at least 18 years old and able to form a binding contract to use WALO. WALO is intended for business use, not personal, family, or household use. If you use WALO on behalf of a business, you represent that you have authority to bind that business to these terms.
You agree to provide accurate and current account information, protect your login credentials, and notify us if you believe your account has been accessed without permission. You are responsible for activity under your account, including activity by team members, connected apps, phone numbers, and automation rules you authorize.
WALO may offer free core tools, free starter features, trials, monthly plans, annual plans, usage-based features, advanced AI/model usage, Teams or Enterprise features, extra SEO Grow article volume, or paid setup services. Paid pricing and included features are shown at signup, in your account, or in a written agreement with us.
Paid subscriptions are billed in advance unless otherwise stated. Fees are in U.S. dollars and are non-refundable except where required by law or expressly stated by us. If a payment fails, we may retry the charge and may suspend access until payment is received. We may change pricing with reasonable notice to existing paid customers.
WALO can connect to third-party services such as WhatsApp/Meta, Google, Microsoft, Yahoo, Cloudflare, GitHub, Vercel, Stripe, payment processors, email providers, hosting providers, SEO tools, booking tools, AI model providers, browser verification tools, and other business apps. When you connect a third-party account, you authorize WALO to access and use that account as needed to provide the features you enable.
You remain responsible for your third-party accounts, their fees, their terms, and any activity you approve through them. WALO is not responsible for outages, policy changes, account suspensions, billing, disputes, chargebacks, fraud, or errors caused by third-party services.
You are responsible for obtaining and maintaining all required consent before sending messages, emails, WhatsApp messages, SMS messages, campaign messages, reminders, calls, push notifications, or automated replies through WALO. You must comply with applicable laws and platform rules, including TCPA, CAN-SPAM, privacy laws, Meta/WhatsApp policies, email provider rules, and any industry-specific rules that apply to your business.
You may not use WALO for spam, deceptive messaging, unlawful lead scraping, harassment, or sending messages to people who have opted out. Recipients must be able to stop receiving messages where required.
WALO uses AI providers and automation tools, which may include OpenAI, Anthropic, Google Gemini, Cloudflare AI, Ollama/local models, or similar providers, to draft replies, summarize leads, analyze websites, suggest SEO fixes, generate content, estimate food or image data, prepare code packages, and automate business workflows. AI outputs may be inaccurate, incomplete, or unsuitable for your situation. You are responsible for reviewing outputs before relying on them or sending them.
For sensitive actions such as sending messages, applying DNS changes, committing code, changing connected accounts, scheduling events, or creating customer-facing content, WALO may present an approval step. You are responsible for actions you approve, including approvals made through WhatsApp, the dashboard, or a connected account.
EZ Calorie provides food-photo recognition, calorie estimates, macro estimates, nutrient notes, and goal tracking for general informational use. It is not medical advice, diagnosis, treatment, or a substitute for a doctor, dietitian, or qualified health professional.
WALO only processes the meal photos, captions, labels, corrections, and food details you choose to send or connect. You are responsible for deciding whether the estimate is right for your situation and for correcting it when needed.
If WALO helps you create invoices, collect payments, send payment links, or connect payment tools such as Stripe, you are the seller or service provider for your customer. WALO is not a party to transactions between you and your customers. You are responsible for taxes, refunds, disputes, chargebacks, fraud, service quality, and compliance with payment processor rules.
You retain ownership of business data you enter or connect to WALO, including customer information, messages, leads, jobs, invoices, files, connected-account metadata, website data, and campaign content. You grant WALO a limited license to store, process, transmit, analyze, and display that data solely to provide and improve the services you use.
You are responsible for maintaining your own records and backups where needed. We use reasonable security measures, but no service can guarantee that data will never be lost, corrupted, delayed, or accessed without authorization.
You agree not to use WALO to:
WALO is built for legitimate business and personal productivity workflows. You may not use WALO, directly or indirectly, for activity that abuses WALO, a connected provider, another user, or a third party.
You may invite employees, contractors, managers, cleaners, assistants, or other users to access parts of your workspace. You are responsible for their activity and for ensuring they comply with these terms. You may remove invited users from your workspace at any time.
WALO, AMH - Artificial Mind Hive, the software, design, logos, workflows, platform content, and related technology are owned by Service Pricer LLC or its licensors and are protected by intellectual property laws. Your business data and customer content remain yours. You may not copy, modify, distribute, or create derivative works from WALO except as allowed by us in writing.
You may cancel paid service according to the cancellation flow available in your account or by contacting support. Your access may continue until the end of the current billing period unless otherwise stated. We may suspend or terminate access if you fail to pay, violate these terms, create risk for WALO or others, or use the platform in a harmful or unlawful way.
After termination, we may retain account data for a limited period for backup, legal, security, fraud-prevention, and business-record purposes, then delete it according to our retention practices and applicable law.
WALO is provided "as is" and "as available." We do not warrant that WALO will be uninterrupted, error-free, completely secure, or that AI outputs, SEO results, rankings, messages, automations, integrations, or connected-account actions will achieve any particular result. We disclaim all warranties to the maximum extent permitted by law, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
To the maximum extent permitted by law, Service Pricer LLC, WALO, and AMH - Artificial Mind Hive will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost revenue, lost data, business interruption, lost rankings, missed leads, failed messages, chargebacks, or third-party account issues. Our total liability for any claim will not exceed the amount you paid us for WALO in the three months before the event giving rise to the claim.
You agree to defend, indemnify, and hold harmless Service Pricer LLC, WALO, and AMH - Artificial Mind Hive from claims, damages, losses, liabilities, costs, and expenses, including reasonable legal fees, arising from your use of WALO, your data, your customers, your connected accounts, your approved actions, your violation of these terms, or your violation of laws or third-party rights.
These terms are governed by the laws of the State of California, United States, without regard to conflict-of-law rules. Any dispute will be resolved in the state or federal courts located in California, unless applicable law requires otherwise.
We may update these terms from time to time. If changes are material, we will provide notice by email, in-product notice, or posting on walohq.com. Your continued use of WALO after changes take effect means you accept the updated terms.
These Terms of Service, together with our Privacy Policy and any written agreement or order form between you and us, make up the entire agreement regarding your use of WALO and supersede prior understandings about the service.
For email, phone/text, accessibility, and privacy compliance, we look to official regulator guidance such as FTC CAN-SPAM guidance, FCC unwanted call/text and accessibility complaint guidance, the California Attorney General CCPA page, and EDPB GDPR rights guidance. WALO may also link source-backed public research pages from Nothing Unseen and the AMH network. These references help explain the rules users may need to follow, but they are not legal advice.
Service Pricer LLC
[email protected]