Subprocessors
WALO engages third-party providers to help provide WALO services to customers. These providers may process customer content, account data, connected-account metadata, prompts, messages, files, logs, or diagnostic data depending on which WALO features a user enables.
AI training posture: Customer content is not intended to be used by AI subprocessors to train foundation models for those providers unless a user separately brings their own provider key or enables a feature whose terms clearly say otherwise.
Service infrastructure and operations
| Name | Nature of processing | Location |
|---|---|---|
| Cloudflare | Hosting, Workers, Pages, DNS, security, Turnstile, logs, storage, routing, email routing, and optional AI/browser infrastructure | USA / global network |
| Supabase or similar database provider | Application database, authentication metadata, tenant data, operational records, and storage where enabled | USA or selected provider region |
| GitHub | Repository access, code search, branch metadata, commits, issue/project metadata, and approved code workflows | USA |
| Vercel legacy | Legacy project deployment and hosting workflows for users who already use Vercel | USA / global network |
| Sentry or similar error tools | Error capture, debugging, stack traces, and application diagnostics if enabled | USA or provider region |
Messaging, email, payments, and connected accounts
| Name | Nature of processing | Location |
|---|---|---|
| Meta / WhatsApp | WhatsApp message delivery, sender/recipient metadata, templates, delivery status, and user-authorized chat workflows | USA / global network |
| Gmail, Calendar, Contacts, Drive, Search Console, OAuth login, analytics, tags, advertising, and AI services when enabled | USA / global network | |
| Microsoft | Outlook, calendar, OneDrive/Office, authentication, advertising, and AI services when enabled | USA / global network |
| Yahoo | Yahoo email and account OAuth workflows when users connect Yahoo | USA |
| Resend or similar email provider | Transactional email, campaign email, delivery logs, unsubscribe handling, and email status | USA |
| Stripe or payment processor | Payment links, invoices, payment status, customer IDs, connected-account IDs, receipts, and billing metadata | USA / global network |
| Spotify | Playlist creation, saved song metadata, and OAuth-connected music catalog workflows if Song Seeker integrations are enabled | USA / global network |
AI, recognition, and verification
| Name | Nature of processing | Location |
|---|---|---|
| OpenAI | AI drafting, classification, summarization, extraction, coding assistance, and multimodal processing where enabled | USA |
| Anthropic | AI drafting, classification, summarization, analysis, and agent workflows where enabled | USA |
| Google Gemini | AI drafting, multimodal analysis, extraction, and connected Google AI workflows where enabled | USA / global network |
| Cloudflare AI | AI inference, agents, browser infrastructure, and edge AI workflows where enabled | USA / global network |
| AudD or similar recognition provider | Song recognition, audio fingerprint matching, candidate matches, confidence scores, and matched song metadata if Song Seeker is enabled | Provider region |
| Playwright/browser tooling | Website verification, screenshots, 404 checks, mobile layout checks, console checks, and approved browser-inspection workflows | WALO-controlled infrastructure or selected provider region |
Support
| Name | Nature of processing | Location |
|---|---|---|
| Email and support inbox providers | Support ticket intake, support email, account questions, legal requests, and security reports | USA or provider region |
| Video/chat tools if used | Customer support calls, demos, troubleshooting, and user-authorized support communications | USA or provider region |
Not currently active unless enabled later
WALO does not currently list Twilio/SMS as an active public subprocessor for ordinary users. If WALO later adds SMS, carrier calling, healthcare workflows, enterprise audit tooling, or additional support systems, this list should be updated before those features are broadly offered.
Updates
As WALO grows, subprocessors may change. Users can request current provider details, disconnect integrations, revoke provider access, or ask about a specific provider by contacting support.
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